Who Am I?
My name is Derek Gillett. I’ve run I.T. support businesses both here in Canberra, and previously in Brisbane since around 2005, BUT almost always as a sideline to a full time job.
I’ve run Computer Whiz – Canberra since 2011, and during this time have helped thousands of people with all sorts of issues, from basic help with Microsoft Word formatting, to networking assistance for small business.
Nowadays I don’t actively seek out more work. I’m happy with my full time job, and help existing customers when they contact me.
I’m happy to help you too, so feel free to scroll down to find out how best to get in touch.
Meanwhile, enjoy these wonderful pictures of nature. I could put pictures of computers, people getting frustrated with computers, or other such fluff, but that’s so mainstream.
How does this work?
So you’re staring at your smart phone, or sitting in front of your computer. Maybe it’s an iPhone, maybe it’s a Mac laptop, maybe it’s a good ‘ol fashioned Windows desktop PC. Whatever it is, you’re frustrated with it.
You want it to do something, and you just can’t for the life of you work out how to get it to behave. You’ve spent ages, and you’re fed up.
So you get in touch with me (more on how to do that below). You explain what’s going on, and hopefully I say – “yep, happy to help”.
Generally I come to you, and generally it’ll be after hours or weekends (because I have a full time job remember). I’ll charge a flat hourly rate, but won’t charge a callout fee so it doesn’t matter where you live.
Once done, the bill is settled, I’m on my way, and you’re back in business.
Setting up the appointment
You’ll find a phone number and email address below. The best way to get me is via email. If you call, you will be greeted by a friendly voicemail message and asked to leave a message – which I’ll also get on email.
Because I work full time, I don’t generally make Computer Whiz calls during the day – but sometimes I may if time permits. I do keep an eye on emails though, so if you need me to come out tonight, leave that message ASAP and chances are good I can make it happen.
As soon as I’m able, I’ll give you a call back, and organise a time to come see you.